Dubai and UAE Immigration Guide: How to Pass Through Quickly

Travelling to the UAE—whether you are a first-time visitor, a frequent flyer, or returning after a summer break—often means facing busy airports and long immigration queues. Fortunately, the UAE offers smart solutions to speed up your entry process at Dubai International Airport (DXB), Zayed International Airport in Abu Dhabi, and other UAE airports. This guide explains how to pass through immigration quickly, including details on Dubai airport Terminals 1, 2, and 3.

For First-Time Visitors Arriving in Abu Dhabi

If you are landing at Zayed International Airport for the first time, the UAE Fast Track app—developed by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP)—can save you significant time.

What is the UAE Fast Track App?

The app lets you pre-register your passport details, arrival information, and biometric data before your trip. By doing this, you can complete immigration in seconds using the airport’s smart gates without waiting in long queues.

How to Use the UAE Fast Track App

1. Select your entry route – air, land, or sea.
2. Select your entry point – choose the port and arrival date.
3. Scan your travel document – capture your passport page.
4. Capture your face image using your phone camera.
5. Capture fingerprints – right hand first, then left.
6. Provide additional details – email, mobile number, local address, and profession.

For UAE Residents

UAE residents can use Smart Gates at Dubai International Airport and biometric eGates at major UAE airports, including Abu Dhabi. This allows a seamless entry without stamping passports.

For Visitors Travelling to Dubai

If you are arriving at DXB, check if you are registered for Smart Gate use. If you have recently travelled through Dubai, your biometrics may already be on record.

How to Check Smart Gate Registration

1. Visit the official GDRFA-Dubai website.
2. Scroll to “Inquiry for Smart Gate Registration”.
3. Click “Start Service”.
4. Enter your passport number to confirm eligibility.

Who Can Use Smart Gates

• UAE nationals and GCC nationals
• UAE residents
• Visa-on-arrival guests with biometric passports
• Guests registered during recent arrivals at DXB

Who Should Avoid Smart Gates

• People of Determination
• Guests with large strollers
• Families with children
• Guests under 15 years old or shorter than 1.2 metres

Using Smart Gates – Step by Step

1. Approach the gate and look at the green light.
2. Remove face coverings like masks, sunglasses, or hats.
3. Keep passport and boarding pass ready if required.

Dubai International Airport Terminals Guide

Dubai International Airport has three main terminals, each serving different types of passengers and airlines:

Terminal 1

Serves most international airlines. Immigration counters and Smart Gates are available for eligible passengers. Ideal for long-haul and connecting flights.

Terminal 2

Mainly serves regional and budget carriers. Immigration process may take longer during peak hours. Smart Gate facilities are limited compared to Terminals 1 and 3.

Terminal 3

Exclusive to Emirates Airline and Qantas. Equipped with numerous Smart Gates and fast immigration processing for registered travellers.

Tips for a Smooth Immigration Experience

• Register for Smart Gates or the UAE Fast Track app before travelling.
• Follow airport signs for the fastest route to eGates or Smart Gates.
• Have all documents ready even if using biometric systems.
• Travel light to move quickly between checkpoints.
• Know your terminal and airline before arrival to avoid delays.

With the right preparation, you can pass through Dubai airport immigration and other UAE entry points in just a few minutes, making your journey stress-free and efficient.